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FAQs

Do you ship globally?

Absolutely - our watches are regularly shipped all over the world. Shipping typically takes:

  • 1-3 days to reach the UK
  • 2-10 business days to reach Europe
  • 6-12 business days to reach North America
  • 6-21 days Asia and Oceania.

All of our packages are securely shipped and are fully trackable.

Do I have to pay customs or taxes?

It depends on so many factors, including but not limited to; the cost of the watch, the type of watch you've bought (vintage, new, or modified), and the import laws of your country. If you're unsure we recommend checking the import laws that relate to your country before ordering.

Are your watches water resistant?

All of our watch mods are tested in by our own pressure depth testing equipment, and are guaranteed to resistant water up to 50m of depth. Seiko Originals have varied levels of depth resistance, which will be stated in the description of each watch.

Can I modify an existing design?

We welcome all ideas! Get in touch via the Contact Us page and we can let you know the possibility and cost of any potential alterations.

What is your returns policy?

Due to the hand-made nature of the Seiko Mods, we offer a 7 day returns period after the watch has been received. The returner must bear the cost of the returns, and the watch must be returned in the same condition as it arrived. We do not offer returns on any bespoke or custom-made watches.

Due to the vintage nature of the Seiko Originals, we offer no returns under normal circumstances.

Customer Feedback

  • Chris S

    Excellent communication, incredibly fast shipping, and most importantly, absolutely beautiful timepieces. Can’t recommend Harry and Provenance watches enough.

  • Louise M

    Beautifully presented and speedy delivery. The watch is high quality, well designed and very attractive. I bought this as a gift and it has been the perfect choice. Really pleased!

  • Charlie D

    Absolutely amazing. Can’t overemphasise how happy I am with the watch. I've only had it two weeks and couple of people have already asked about it. Proper work of art.

Welcome to Provenance Watches

At Provenance Watches, we specialize in crafting bespoke timepieces that resonate with the individuality of each of our customers. As connoisseurs of the renowned Seiko brand, we blend the art of watchmaking with personalized design, offering you a unique experience in the world of custom Seiko watches. Learn More Today!

Custom Seiko Timepieces: Your Vision, Our Craft

Our journey with each client begins with a conversation. We believe that a watch is not just a timekeeping device but a reflection of your personal story and style. This belief is at the heart of our custom Seiko Mod watches. During this stage, your vision helps to craft our journey as we work closely with you to design a watch that is exclusively yours.

Our process is meticulous and intimate. From sourcing the perfect movement that is the heart of your watch to choosing materials that speak to your aesthetics, we pay attention to every detail. The dial, the hands, the strap - every element can be chosen to align with your personal taste.

Once we know your vision, we then work to bring your vision to life, combining traditional watch making techniques with modern precision. The result is not just a timepiece but a personal artifact that stands the test of time, a true representation of your individuality.

Rare Seiko Finds: The JDM Collection

For the watch enthusiast who treasures exclusivity, our collection of rare Seiko watches, popularly known as JDM (Japanese Domestic Market) watches, offers something truly special. These timepieces are gems in the world of horology, originally created for the Japanese market and renowned for their quality, craftsmanship, and unique design.

At Provenance Watches, we go to great lengths to source these rare finds. Each JDM watch in our collection is selected for its uniqueness, quality, and the story it tells. 

Why Choose Provenance Watches?

Personalized Experience: We believe in a personalized approach. Our team is dedicated to understanding your preferences and delivering a watch that not only meets but exceeds your expectations.

Expert Craftsmanship: With years of experience in watchmaking, our team blends traditional skills with modern techniques to create watches that are both beautiful and durable.

Exclusivity: Our selection of JDM watches offers you a chance to own a piece of rare horological art, each with its own unique story and character.

Quality Assurance: Quality is at the core of everything we do. Each custom-made and JDM watch is thoroughly inspected to ensure it meets the highest standards of functionality.

Join Us and Create or Find the Perfect Watch for You!

At Provenance Watches, we are more than just a brand; we are a community of watch enthusiasts who appreciate unique Seiko mod watches. Whether you’re seeking a bespoke Seiko watch tailored to your style or a rare JDM treasure, we are here to guide you every step of the way. Contact us today to begin crafting your unique timepiece or to explore our exclusive collection of rare Seiko watches.