FAQs

Do you ship globally?

Absolutely - our watches are regularly shipped all over the world. We normally via with FedEx and it typically takes:

  • 4-9 business days to reach North America
  • 4-12 business days to reach Europe
  • 4-12 business days to reach Asia and Oceania.

All of our packages are securely shipped, fully insured, and trackable door-to-door.

Are your watches authentic?

Everything we sell is 100% authentic. All of our watches are inspected and verified for authenticity - both inside and out. We have over 15 years of sourcing and collecting rare watches in Japan, which is often considered to be one of the best markets for vintage watches.

Are all of your watches serviced?

Most but not all of our watches are serviced. The "Condition" section of each watch will confirm if the watch has been serviced.

All of our watches are tested by an independent watchmaker - if a service is needed, the watch will be serviced. If a service hasn't been conducted, it's because the watch itself is too new to need a service, or there is evidence of a recent service.

What condition are your watches?

Due to the vintage and neo-vintage nature of the watches we typically sell, the condition varies from watch to watch. However, our photos are high resolution and our descriptions are accurate. You can buy with confidence knowing there won't be any nasty surprises.

If the condition of a watch is ever misrepresented, we would offer a full refund.

Are your watches water resistant?

Our service watches are typically tested to their original water resistant specifications, but we would never recommend pushing vintage or neo-vintage watches to their depth limits.

What payment methods do you accept?

We accept payment by all major Credit Cards and Wise.com

Do I have to pay customs or taxes?

It depends on so many factors, including but not limited to the cost of the watch, the type of watch you've bought (vintage or new), and the import laws of your country. If you're unsure we recommend checking the import laws that relate to your country before ordering.

Do you ship globally?

Absolutely - our watches are regularly shipped all over the world. We normally via with FedEx and it typically takes:

  • 4-9 business days to reach North America
  • 4-12 business days to reach Europe
  • 4-12 business days to reach Asia and Oceania.

All of our packages are securely shipped, fully insured, and trackable door-to-door.

What is your returns policy?

Due to the vintage and neo-vintage nature of most of our watches we do not offer returns under normal circumstances. All sales should be considered final.

  • Chris S

    Excellent communication, incredibly fast shipping, and most importantly, absolutely beautiful timepieces. Can’t recommend Harry and Provenance watches enough.

  • Louise M

    Beautifully presented and speedy delivery. The watch is high quality, well designed and very attractive. I bought this as a gift and it has been the perfect choice. Really pleased!

  • Charlie D

    Absolutely amazing. Can’t overemphasise how happy I am with the watch. I've only had it two weeks and couple of people have already asked about it. Proper work of art.

Welcome to Provenance Watches

At Provenance Watches, we specialise in finding and sourcing the most unusual and rarest watches Japan has to offer. Our pieces typically resonate with the individuality of each of our customers. As enthusiasts for all things horological, but with a specific focus on Japanese watches, we are uniquely positioned to source the best of what Tokyo and beyond has to offer on its vintage and neo-vintage watch markets.

Custom Seiko Timepieces: Your Vision, Our Craft

Our journey with each client begins with a conversation. We believe that a watch is not just a timekeeping device but a reflection of your personal story and style. This belief is at the heart of our custom Seiko Mod watches. During this stage, your vision helps to craft our journey as we work closely with you to design a watch that is exclusively yours.

Our process is meticulous and intimate. From sourcing the perfect movement that is the heart of your watch to choosing materials that speak to your aesthetics, we pay attention to every detail. The dial, the hands, the strap - every element can be chosen to align with your personal taste.

Once we know your vision, we then work to bring your vision to life, combining traditional watch making techniques with modern precision. The result is not just a timepiece but a personal artifact that stands the test of time, a true representation of your individuality.

Rare Seiko Finds: The JDM Collection

For the watch enthusiast who treasures exclusivity, our collection of rare Seiko watches, popularly known as JDM (Japanese Domestic Market) watches, offers something truly special. These timepieces are gems in the world of horology, originally created for the Japanese market and renowned for their quality, craftsmanship, and unique design.

At Provenance Watches, we go to great lengths to source these rare finds. Each JDM watch in our collection is selected for its uniqueness, quality, and the story it tells. 

Why Choose Provenance Watches?

Personalized Experience: We believe in a personalized approach. Our team is dedicated to understanding your preferences and delivering a watch that not only meets but exceeds your expectations.

Expert Craftsmanship: With years of experience in watchmaking, our team blends traditional skills with modern techniques to create watches that are both beautiful and durable.

Exclusivity: Our selection of JDM watches offers you a chance to own a piece of rare horological art, each with its own unique story and character.

Quality Assurance: Quality is at the core of everything we do. Each custom-made and JDM watch is thoroughly inspected to ensure it meets the highest standards of functionality.

Join Us and Create or Find the Perfect Watch for You!

At Provenance Watches, we are more than just a brand; we are a community of watch enthusiasts who appreciate unique Seiko mod watches. Whether you’re seeking a bespoke Seiko watch tailored to your style or a rare JDM treasure, we are here to guide you every step of the way. Contact us today to begin crafting your unique timepiece or to explore our exclusive collection of rare Seiko watches.